ACNielsen Flemington New Jersey Market ResearchKaren
As I shared with you on the phone the other day, I am leaving ACNIelsen for another opportunity. In my 22 years I have dealt with many prospecting services, and hands down your company is the best!
I will contact you from my new company shortly.
Best.
Rick Stefany
ACNielsen
Vice President
New Business Development
Rx Patient Insights
Amazing Jake's Food and Fun Aurora Colorado Amusement Park & Entertainment CentersWe will probably hold off until later in the summer. The program was great. I would actually consider the number of tours that were booked to be overwhelming on our end. That's a good problem.
Larry Barnaby
Regional Sales Manager
AMW Direct Toronto Ontario Advertising & Market ResearchYour attention to detail and responsiveness throughout this campaign has been excellent. Please pass along our appreciation to your dialing team as well.
Jordan Gilbert
Account Executive
Archline CAD Services Dallas TexasHi Debra,
After much less than 1 week of calling I see that we have 36 contacts for appointments now. That is fantastic! This is working much better than I had expected. When I physically traveled to Hawaii in 2004 and telephoned my buns off and stayed for 3 LONG weeks, I was only able to muster up 25 interviews. You guys are absolute heroes. That trip resulted in 3 contracts, which got close to $100,000 in compensation. I suspect that this campaign, just for Hawaii, will do better. I will be interested to see how we do in Utah, Nevada, Oregon and Arizona, where I have no prior record of work done in those locations.
We had three telephone appointments today:
- The first appointment, Brian Bowers, was not in the office. His executive assistant, Dawn, asked me to leave a voice mail and send a follow up email. I did both.
- The second appointment, Henry Inui, and I visited on the phone for about 10 minutes. He is a sole proprietor. He just finished a large project that could have used our help. He does not have anything now, though. He has our contact information and will call if anything develops. No follow up from us is needed.
- The third appointment, Robin Inaba, indicated a community center project, which might need our help in about 6 months. The project will be LEEDS certified. I would target her for a call in about 5 months.
It is a numbers game and a “stay in their face” game. Who knows? One of these three may get tapped for the next Waikiki high rise hotel and then they will be in a panic for help.
Keep up the good work!
Charles Traylor, AIA, NCARB President Archline CAD Services, Ltd.
Asearch Westport, Connecticut Executive Search FirmVery cooperative and adaptive- good feedback systems on progress and excellent
customer service via Rachel.
Bruce G. Clinton
Principal
ASearch, LLC
Assurance Agency Rolling Meadows Illinois Property & Casualty InsuranceI have been very impressed with the dialers’ results, and equally
impressed with Rachel. She has been a joy to deal with and has always
been willing to answer the many questions I have thrown her way through
this first exercise. Based on the performance to date, and my overall
experience with PPS thus far, I can confidently say that we have found a
key business partner in your organization moving forward. I'll let you
know our status for round two once I catch up with the powers at be
here. Thanks again.
Ryan Light
Assurance Agency
B & Z Productions Coventry Rhode Island Auto Dealer Marketing ProgramThe purpose of this letter, first and foremost, is to express my gratitude and appreciation for all of the efforts extended by Professional Prospecting Systems throughout our working relationship. It was the latter part of 2002 when I began to experience the quality phone work and results when working with PPS. Because it was a busy time, I offered little training and few phone script details for which callers might utilize during campaigns run for BZ Productions. Nevertheless, PPS proved themselves and their quality of work in each of my nationwide call campaigns since.
Patience. PPS must stand for “Patient People Society” because that defines what they have been. Throughout our campaigns since our first launch date last year, the callers at PPS have gone through a number of CRM applications where they have documented their calls, results, email addresses and any other pertinent information I have requested they seek out. These programs were uneasy and extremely inconvenient for the types of calls they are making for us. Even still, Debra Davies and her team of professionals have survived and done it enthusiastically! Their positive attitude and understanding nature have only contributed to my satisfaction and amazement for all of the hard work and “extra miles” I have seen while working with PPS.
Aside from the calls, PPS has had a remarkable way of communicating with us. This business relationship has grown into a friendship. The increase in our sales leads has been significant and it is not a surprise to link an inquiry on our website to a call made by PPS on any given day!
There is no possible way for me to express all of the wonderful results and gratefulness I have for PPS in such a simple typed letter. Instead, I ask that you please know and understand that I would highly recommend PPS for any type of call marketing. They know how best to handle situations with new prospects and at the end of a call, leave with an appointment for follow up as well as an interested person!
Please do not hesitate to contact me anytime with questions. I am glad to be of reference to any one. Thank you so much, PPS – for all that you do.
Sincerely yours,
Noreen M. Johnson
Vice President of Marketing
BZ Productions
Baltimore Assoc. of Health Underwriters - Crofton Maryland Promote State Health Insurance PlanThank you David - this project worked out great and reinforced our belief in
the value PPS brings to the game.
We will not be renewing since this was a one-time campaign.
Stay tuned as our other projects will probably be getting back off the
ground once business catches back up.
Paul Younkins
Co-Founder
Benefit Concepts Inc. Houston Texas Group BenefitsBenefit Concepts, Inc. has been working with Professional Prospecting for the last year. They have delivered on their promise of providing a comprehensive marketing campaign to our target market and we have been very happy with the results. Professional Prospecting certainly gets our recommendation.
Glenn Cassity
Boedeker Plastics Shiner Texas Distributors of Raw Plastic MaterialDavid / Rhonda,
Please setup us up for another 200 hour block. I have spoken with Rhonda in regards to the expectations for this 200 hour block and we have agreed to the contacts that are to be made.
Thank you for all your assistance, this program seems to be really working
great.
Have a wonderful day,
Mike Raindl
General Manager
<B><P><I>
Boedeker Plastics, Inc.
Business Continuity Mississauga Ontario Business Continuity ServicesDear Team PPS:
Keep up the outstanding work. I have never had this much opportunity from any previous telemarketing firm! You are all fantastic! Keep up the amazing work.
Herb Thompson
CEO
Business Continuity Inc.
Jasper:
As I indicated in my voicemail, we have used the service now for six months
and have just renewed for another 6 months.
The service for us has been fantastic. These folks are pros and you will get
good value for your money.
I would not hesitate to recommend this service.
I hope this helps with your decision.
Regards,
Herb Thompson
CEO
Business Continuity Inc.
CADopia, LLC San Diego, CA CAD softwareIt was nice working with the PPS team. I found them to be very professional and competent in what they do. I would love to work with PPS again.
Surya Sarda
President
CADopia LLC
CCI Communication Concepts Orland Florida Video Production, Audio Web Hosting
I am a little confused on how the costs work moving forward - I just prepay
another block of time? Is 50 hrs the minimum purchase? Is it $75 per month
plus $32 per hour?
I need to ponder a new list and talk to my boss, I am confident we will
continue, but on a smaller scale.
I see your name on everything, but did not realize you were the President.
I have to say I am very impressed with your organization. It has been
interesting going through sales & set-up process and everyone along the way
has been great.
Dana Stites
CCi Missisauga Ontario Retail Automation TechnologyThank you, Pauline, for all your help. I haven't had a chance to go through it all, but as I am compiling a report over the next two days, I will take a closer look. I knew it was happening when my email inbox started piling up! We had our hands full doing our job while I knew you were doing yours. It's been a long day already but I wanted to thank you and Doreen and your team for all the assistance. We had a great turnout, despite the cold but clear morning - a high risk in February in Toronto!
Cheers, to you all.
Talk in the next two days,
Susan Lilholt.
Chamonix II Dallas, Ltd. Dallas Texas Sailing Catamaran - Venue for Corporate Events and PartiesDavid,
We are very pleased with your service and the professionalism of all the
staff. They call us when in doubt and seem to genuinely care about our
success. This is a much better experience than the last telemarketing firm
we used. Your statement about quality is absolutely true. If we close the
deals we think we will, we will be prospecting with you year around and
perhaps even using some of your other support services. Thanks for running a
tight ship as we say in marine jargon!
Regards,
Michael McMahon
Chao & Company McLean, Virginia Employee Benefit/Registered Investment AdvisoryWe are satisfied with our experience so far and looking forward to
working with your telemarketers next month to set individual appointments. Professional Prospecting Systems has provided Chao & Company, Ltd.with a variety of services. They helped us receive more interest in our seminars than we expected. We were skeptical at first that we could reach and meet the higher up decision makers at prestigious companies in our metro area, but many attended and have shown great interests.
With the seminar success, we have engaged PPS to set face-to-face appointments. We have high confidence in PPS and its professional telemarketing staff. They have impressed us on their experience, professionalism and their process.
Amanda Pagenhardt
Chao & Company
Connections Canada Network Connectivity ProviderThank you David for the great job you are doing…we will be ramping up some more campaigns for you shortly.
Roy Grant
Connections Canada
Network Connectivity Provider
CS Stars LLC Portland Oregon Risk Management SoftwareWe have had a very good experience with PPS and I am happy my management
team agreed to continue our working relationship. From our perspective, one of the things that has made this project quite easy to manage is our mutual use of Salesforce.com. It's a great tool and makes analysis and workflow very efficient.
Regards,
Kristine Maremont
Manager - STARS Standard Edition
Digital Mosaic Mississauga Ontario Managed IT servicesUnlike other similar organizations that we have used in the past, PPS has
done everything they promised, and in the timeframes we expected. Their
unique scripting approach of self-qualification is clearly superior and
delivers meeting results!
Bob Savelson
Digital Mosaic Inc.
Epsen Hilmer Graphics Omaha, Nebraska Graphic DesignDebra,
You and Lorna did a great job with the phone calls! With 42% agreeing to receive our literature, it will take us a while to follow-up thoroughly with all of them. Since this is a new project for us, we don't need you to make any more calls at this time. We need to wait and see what the return is on the 89 leads you have procured for us. In about 6 - 12 weeks, if the program is deemed successful, we will once again have PPS help us with the lead generation.
Thanks,
Betty Camenzind
Director of Marketing
Epsen Hilmer Graphics Co.
ETS International Corporate Limousine Service Quincy MADavid;
I just wanted to take a moment and thank you for your team’s help in building my business. We have been working with Professional Prospecting Systems for five months now. Rita your dialer, is a true professional and will get the most out of every lead. She and Rhonda my project manager are always available to discuss the work and see how we can better the process.
We have developed and implemented 3 new lists and gathered over one thousand e mail addresses. We have formulated and implemented an e blast campaign and gained very important exposure to our prospects.
In addition, we have opened new customers that will attribute to over one hundred thousand dollars of new business this year.
ETS International will grow this year over 80% in an economy that our competition is lucky to only be down 20%. I would recommend your company to anyone that is looking to bring their sales process up to date and understand the need to change with the times.
Thank You,
Johnny
John M Greene
President/CEO
ETS International
5 Grossman Street
Quincy MA, 02169
Everbridge Inc. Glendale California Emergency Notification Systems
In addition to being a pleasure to work with, the project managers and
callers from PPS maintain the utmost professionalism. They became an
extension of our sales team in a very short time and made positive
contributions to our lead identification and development process.
Ann Chamberlin
Senior Sales Director
Everbridge Inc.
Falcon Environmental Charlotte, North Carolina Custom solutions to Bio-Waste problems
David,
It's good to hear from you.
I remain very pleased with the work you did for us a couple of months ago. I hope to restart the calling next month.
What most impressed us was the professionalism of your entire staff. Everyone was very thorough, responsive and eager to make the project a success.
One of the contacts made towards the end of the calling was with a hospital that is located 30 miles from my office. We had called on them before and thought they were happy with their existing situation using a competitor's equipment, but your people discovered this was not the case. We feel pretty certain that we will make a sale there sometime during the next year.
Stay in touch,
Alex Fairley
Partner
Falcon Environmental
Fargo Electronics Eden Prairie Minnesota Photo ID card Security Systems
We were skeptical about using telemarketing for prospecting leads. Our technology tends to be difficult with this type of marketing approach. PPS provided the program, support and training to make it happen. Their consultative approach to taking care of the customer and delivering what the customer wants, not what they want, WORKS! I recommend them to all seeking lead generation through telemarketing.
Joe Wright
Marketing Manager
Fargo Electronics
Free Conferencing Corporation Long Beach California Free conference callsHi David
I actually worked with PPS at another company and had such a positive
experience that I brought you into my current company. The setup is easy, salesforce.com is great and frankly, it's nice to know that someone is always monitoring the telemarketing effort.
If I had any suggestion it would be to produce some kind of monthly
wrap-up report. An easy spreadsheet that shows the key metrics for your particular campaign, in my case, total calls, total registrations, regs per day/hour, etc. It's just taking one more thing off my plate.
Overall, I've been really pleased with the PPS experience. I would be happy to refer or recommend you to anyone. Thanks!
Noelle Resare | Marketing Director
Free Conferencing Corporation
Long Beach, CA
Gemtech San Leandro, California Digital Surveillance Systems I am very pleased with Professional Prospecting Systems. Our product is
a PC based Digital Surveillance system. The team at PPS helped us to
find call listings and develop a script for the telemarketers.
The very first day that they started calling, they set up appointments
for us and over the course of two months they have set up over 250
appointments and leads.
The one thing that I can say that I like most about this company is that
the telemarketers at PPS are getting better with each call which we can
read each day on the site. They are not just reading from a script,
but make the potential customer feel as they (PPS) are calling as an
employee of our company.
The bottom line is the dollar. In the two months that we have utilized
PPS, we have spent about $3,000.00 on their services. Our net profit
from what they have generated thus far will be over $20,000.00, and we
still have not exhausted half of the leads that they provided for us.
I highly recommend PPS and will continue to utilize their services.
Sincerely,
Charles Gill Jr.
Marketing Director
Gemtech
Global Enterprise Technologies Inc Cherry Valley Illinois Networking SolutionsEverything is going well so far. Every time I check Salesforce I have a new phone follow up appointment and that's great!
Kevin Logiudice
Global Enterprise Technologies Inc
Hospitality Lawyer.com Houston TX Law ConferencesDavid,
We utilized your services to help promote our annual law conference last year and we received positive feedback from attendees about the professionalism in which your staff conducted the calls. Your services definitely improved our attendance and overall market awareness. Definitely a worthy return on investment.
Your team did an exceptional job last year and we are looking forward to another great telemarketing session this year.
Kind Regards,
Todd N. Throckmorton Vice President, Business Development HospitalityLawyer.com
Icas Computer Systems Dover, New Jersey Point of Sale & Inventory Control Systems
Just a quick note to let you know how pleased we are with the results of this telemarketing campaign. We are seeing much better results than we have had with more expensive print campaigns and your people have been a real pleasure to work with. They have been extremely professional and have shown real enthusiasm for the campaign. We are looking forward to getting started on the next phase of the project. Please feel free to have any of your prospects contact me for a reference.
Ed Langford
Icas Computer Systems, Inc.
INOC Inc. Northbrook Illinois On-demand NOC servicesHi, Sandra.
I received your voicemail today regarding the status of PPS calls for
our SLA seminar. I concur with your recommendation to wrap up calling
tomorrow morning.
Let me go on record for saying that I am extremely pleased with the results (more than 12 registrations in 3 days) and the overall experience (e.g., set-up, project management and status updates) has
been phenomenal.
Thank you for your help. For some reason today, salesforce.com was not letting me log into the project. Perhaps, you can verify username in the morning so I can see the final results.
Best Regards,
Kathy Menis
J. Folk & Associates Calgary Alberta Commercial Lines Insurance"I would recommend PPS to those companies who wish to expand their client base with quality new business. I was mostly impressed with the on-going involvement & support of David and his associates to ensure we were receiving a Quality Product. It was a positive experience!"
John Martin
Jeffrey H. Seders Los Gatos California Group Benefits & Long Term Care Consulting
I really appreciate the added service I receive from Professional
Prospecting Systems. Help with writing the script is very important; as
well as help in designing the list and ordering it. These things just
add to the professionalism they show in all aspects of my telemarketing
program.
Jeff Seders
Jobclick Culver City California Health Sector Recruitment
We have not only achieved great results from using Professional Prospecting Systems, but we have helped maintain a high quality of professionalism and continuity using your agents. For a company that is looking to expand we are now heading into a second phase with PPS and are looking forward to a successful transition. With Kim Novotny at the helm we know we will be taken care of. She is always quick to check in and follow up with us even before I get a chance to call her. You will not get this type of personal care and professionalism from other companies.They truly care about your business and the results show it!
Audrey Jones
Director of Customer Service
Jobclickfocus.com
Johnson Machinery Co. Riverside CA Heavy Machinery SalesFirst, sorry about the delay in getting back to you. We are pleased with the results from this venture. We would like to do another project much the same as this one in time and script. The difference will be that we will target Skid Steer loaders. The common name would be a "bobcat." Bobcat is a brand name that has been long used in reference to this type of equipment; we will want to stay away from reference to our competitor. Please have someone contact me in getting this new project underway.
Thank you,
A. Albert Sanchez VP Support Services Johnson Machinery
KYBA Benefits Marietta Georgia Group Benefits Broker
For over 12 years KYBA used in-house telemarketing. As our company grew we found it more difficult to manage this department. With this in mind we conducted a search for an outsourced solution. We selected PPS after a review of 16 other telemarketing vendors. Our only regret was that we waited so long to make the change to outsourcing this important marketing tool. We have been very pleased with PPS and their telemarketing services. PPS increased our productivity by 64% while decreasing our expense by almost 50%. PPS has been pro-active as well as responsive. They have a professional team calling for us and are always open to suggestions on strategy. I would highly recommend PPS to anyone considering changing telemarketing vendors or outsourcing this department.
Bruce W. Bishop
Managing Partner
KYBA Benefits
Lab Force Windham New Hampshire Temporary Lab StaffingDear David and Sandra –
Let me begin with a sincere Thank You! Our experience with PPS over these
past number of months has been very good! From the initial set-up, to the
first week's "fine tuning", to these very successful intervening months your
service to us has been thoughtful and thorough.
While we were all in agreement with our original script, your suggestions
helped us to more personalize the work your callers would do, and we saw the
value of that reflected in our initial appointments and calls back. The
number of customers who have requested additional information underscores
the comfort level your callers have developed with our rather unique market
niche. The regular "check-ins" I get from you, Sandra, as our Project
Manager, help me to stay focused, and certainly show your professionalism.
Your willingness to continue to fine tune your caller's work in keeping with
our needs makes this process fresh and powerful.
Good work, guys! We make a good Team!
With thanks to you and your staff -
Dianne M. Connolly
VP, Staffing Operations
Lab Force Services
Last Mile Connections New York, NY Telecommunications Bandwidth neutral exchange serviceDebra,
David,
At this time we are going to work with the leads we have been given, and at the end of our Trial campaign will stop for a period of time to asses how we are doing. In the future we hope to pick up where we left off. Professional Prospecting Systems has been wonderful and the leads you have generated have been tremendously helpful. I appreciate all the effort from you both and our Callers! In our Industry, the smallest lead can turn into the next big account. I want to thank you all for your help. Thank you.
Daniel Ostrowski
Sales Manager
Last Mile Connections
Lumenis/AccuVet Veterinary Products
Dear David, Professional Prospecting has done an excellent job in supporting the efforts of AccuVet/Lumenis with our goal of scheduling on-site seminar (demonstrations) for our lasers in veterinary practices. Not only have we had close to 100 on-site demonstrations scheduled, you have stimulated interest from several hundred accounts who requested more information on our products. In addition, our sales force has been "reinvigorated" by the opportunity to show their customers how great a laser can be for their practice both clinically and financially. Overall, the telemarketing services provided Professional Prospecting have been an excellent investment for Lumenis. Best Regards, Lora Varnelis Global Marketing Manager
Manna Freight Systems Mendota Heights Minnesota Air Freight DeliveryDavid:
I will be very happy to provide feedback--and all of it positive. We at
Manna Freight Systems could not be more pleased by the service and support
PPS has given us in our effort to qualify new leads and drive additional
business, particularly as the economy continues to show minimal signs of
recovery. Your calling agents have contacted nearly 8,000 businesses, and
qualified more than 2,000 good solid leads for our three business divisions.
As our sales people follow up to make contact and close sales, we have seen
remarkable success in the first 10 weeks of our marketing program including
projected revenue of an additional $4 million we would not be seeing today
without PPS.
Additionally, I've been in weekly, and sometimes daily touch with Kim
Novotny, who has supervised our program and who has given us extraordinary
personal service. In my many years in marketing, I've encountered very few
companies that live up to their claims of personal service, but I have to
say, PPS has exceeded my expectations in every way. Judith McAnanama has
also been very, very good with going beyond the norm to meet my requests of
your systems. She worked with me, answered my questions, explored additional
options and provided solutions to make our program run smoothly.
Can you tell I am a big fan of your people and your company? We will
continue to use your service as we expand our divisions. Thanks for doing
everything you promised and more.
Linda Meehan
Master Metal Finishers Woodside, NY Computer Process Control Metal Finishing ContractorsRachel
Things are going so well that I can't even keep up with the sales.
Why don't we start up again in September? I am working on setting up
two big accounts and I will not be able to get the new stuff going.
You see, the problem is that you guys are too good! LOL
Jeff Almeyda
Master Metal Finishers
MedGarde Corporation Chantilly Virginia Medical Transcription ServicesHi Pauline:
We've been impressed with both the quality and quantity of leads provided
by Professional Prospecting. We will definitely call on your service again
in the future.
Thanks for the update on the spreadsheet,
Sterling Garde
President
MedGarde Corporation
Medical Outcomes Foxborough, MA Surveys for Pharmaceutical IndustryYour team has performed fabulously!
Best Regards
George Sage
Mike Draper Partner Growth Advisors Oakville Ontario
We have used Professional Prospecting with great success to increase the number of people who register for our live events. PPS has then followed up with those that registered to increase the percentage of people who actually attend the event. I highly recommend PPS for increasing the reach of your company's marketing efforts.
Service Category: Outbound Telemarketing
Year first hired: 2008 (hired more than once)
Top Qualities: Great Results, Expert, On Time
Minicomputer Exchange Sunnyvale California Sales and service of used SUN equipmentYour service is working for us. Keep up the good work.
John Maydonovitch
General Manager
Minuteman Press Phoenix ArizonaGrant asked me to respond to your testimonial request since I had initially started visiting customers from your referrals. I then handed the project to our new sales representative, Brian. I have also asked Brian for his feedback and will include his comments below.
"My husband and I are a small independently owned printing franchise of Minuteman Press International & International Minute Press. We had purchased an existing business and after two years of growing our business through existing customers, we were ready to begin cold calling to further increase our customer base.
As with most businesses we are constantly inundated with phone calls, mail, faxes and email about increasing sales, but the literature from Professional Prospecting Systems (PPS) caught our interest. Along with their literature was a letter from another Minuteman franchise that had used PPS in the past. We called and spoke to the owner who had solid feedback about PPS, so we decided to give PPS a try.
- PPS was willing to work within our schedule, not theirs. We were in the process of expanding our offices and then had some unexpected personnel changes, so we had to postpone our initial start date with PPS several times. There was no point in starting the process if we could not follow-up on the leads and then focus on new customers.
- PPS management was easy to work with. Initially we had chosen our zip codes in one area of Phoenix, however, when we hired a Sales Representatives he recommended that we focus on a different area of Phoenix, which made more sense. PPS changed those zip codes without hesitation.
- PPS staff was easy to work with and saved us time. Our assigned PPS associate contacted us by phone, fax and email; whichever was more convenient for us. She was very effective in getting leads and also providing information drop off lists. This saved us time since she did the initial "leg work" for us. There were also a few times when we needed a break so that we could concentrate on specific leads and then do follow-up calls. Again, she was willing to work within our schedule.
- While PPS provided us with leads, it was up to us to follow-up on those leads, several times if necessary, in order to gain more customers. PPS opens the door, but we had to use our skills to persuade these potential customers to become our customers.
We would recommend PPS to anyone in our industry and would consider using them again in the future.
Sincerely,
Nancy & Grant Girard International
Minute Press
Mult-E Tech Solutions Mississauga Ontario IT and Web Design NetworkingOur relationship with PPS and their team has been great! From the
beginning in which an extensive needs analysis was done right through to
the end where they generated leads for Mult - E Tech, I always felt that
my project was handled with great care and in great detail with an
extreme amount of professionalism. They handled all of my needs and
more. I would definitely recommend using PPS and their team!
Let me know if you need anything else.
Regards,
Tom Wainas
Mult - E Tech Solutions
NetSource America Apple Valley Minnesota IT Consulting and TrainingHi Sandra,
At this time we will not be continuing with another block of hours. If and when NetSource wants to do more telemarketing, PPS will be who we will call. The professionalism of everyone that we have encountered in your company is absolutely superb and we all appreciate that very much. I can see how we would be interested in doing some telemarketing after we send 1st quarter show emails in order to follow-up with registration. I will be in contact regarding this.
Cinda Rudolph
Marketing Manager
NetSource America
Omega Cleaning Concepts Houston, Texas
Debra, I received the invoice for the next pool of hours.
I love Helen she is great! Best Telemarketer I have ever had. My customers even tell me that. Please pass that along to her. We appreciate her!
Joanna Samartzis
Omega Cleaning Concepts, Inc.
Houston, Texas
Omega Systems Consultants Inc. Wyomissing, Pennsylvania IT SolutionsFrom: Jason Waren
Subject: Telemarketing
All,
I wanted to let you know that it looks like we have acquired two new customers so far as a result of our telemarketing efforts in Florida. The Matlacha-Pine Island Fire Department and Naples Concrete and Masonry have both expressed significant interest in signing agreements with us.
I just wanted to pass on the good news and to let you know that we appreciate all of the effort everyone is putting into our project.
Thank you
Jason
One plus One >2 Warrenville Illinois Peer-to-Peer Advisory BoardsDavid:
I am going to put the campaign on hold for the month of January. I
realize that means that I will lose the experience of the dialers I currently have but I need to reassess some of my marketing approaches before continuing.
Lets talk sometime during January. By the way, PPS has done an excellent job and I would recommend you and PPS highly. PPS is flexible and has worked with me to adapt to my campaign as it rolled out.
I hope you get a chance to enjoy the holiday season and get some down
time. I look forward to talking after the first of the year.
Steve MacGill
President
One+One>2
One Service El Segundo, California Insured shipping services for Jewelry IndustryDavid,
Working with PPS was our first venture into an outsourced telemarketing
firm, and we are very pleased with the results. The team at PPS gave us
valuable input as we set up our program. More importantly, they were
responsive to our needs as we made adjustments to the program, which was
extremely important as we were learning along the way how our message best
translated into a telemarketing message. We certainly feel like we made an
excellent choice in PPS to gain broader exposure through telemarketing.
Best regards,
Mike Lazorchak
Director of Marketing & Sales
OneService, Insured Shipping Solutions
Paradise Construction Brooklyn New YorkI do like PPS and I would recommend them to other people.
Thanks,
Mohammad Ahmed
General manager
Paradise Construction Corp
Peyton Investments

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April 20, 2010
David,
It has taken up a little while to make up our minds on using the services of PPS. Your company has demonstrated to us how it handles prospecting by the way PPS marketed its services to us. An excellent job.
When we first started interacting with PPS, we were (still are) impressed with you and the callers that called us. Well we are a client now and just starting with the program. During the initial period after we signed our contract, we interfaced with Pauline Hughes. You have heard multiple times how positively we feel about Pauline and the quality of her work product. Now we are interfacing with Debbie and just recently with Wendy. Again, we are impressed with them too.
The net of what we are saying is that from the first interface, you and the staff at PPS are amazing in the dialog, quality of interaction, promptness, courtesies, and just plain common sense. Your ability to attract wonderful staff and retain them is to be commended.
Thanks David.
Best regards,

Jeffery D. Stein
President |
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Punch Press Products Los Angeles CA Metal Stamping ManufacturerMy pleasure. Always like talking about things that work. PPS worked for us and holds strong chances we will use them again in the very near future. More than pleased with their effectiveness and professionalism.
Best of luck to you,
C.J.
Q Systems Chicago Illinois Rapid Priority Manufacturing SoftwareGiven the results to date, I would be crazy to terminate your services!
Roy Luce
President
Q Systems
Richardson Agency Birmingham Alabama Property & Casualty InsuranceI have been pleased with the service. Rachel Buttery has been the project
manager for my account and has been great. I also feel like the dialers
are doing a good job. Overall, everything has been great!
Allen McCammon
Robert A. Guenther, Jr Sales and Marketing ConsultantDebra
Thank you. It has been a pleasure to work with you. I am very impressed by your professionalism and follow through. I wish that I had had a dozen of you back when I was in management.
The program was well managed and documented. I think I had over estimated the “gather rate” of the prospect names, but I feel that was my error in judgment, not a reflection on the effectiveness of your firm’s efforts.
Even at the response rate that was achieved, I think the project is incredibly valuable. In 35 years of operation in state, we have identified approximately 300 “Prime target” accounts, out of a universe of 600. At a cost of $40 per confirmed contact, it would take only $6,000 to obtain another 150 qualified target accounts. That would get us to a 75% penetration in our Prime target market in our 36th year.
Sales is a very responsive business and priorities change quickly and constantly. I hope that 2006 will make available more discretionary marketing money so that we can achieve the success that is within our grasp.
Robert A. Guenther, Jr
Sales and Marketing Consultant
ServiceMaster Toronto Ontario Janitorial & Carpet Cleaning ServicesMy experience with PPS has been very profitable. I have had numerous appointments scheduled which I was able to convert into sales. I will certainly use their services in the future.
Paul Burke
Franchise Owner
Shillington Insurance London, Ontario Home & Auto InsuranceDavid,
It was great hearing from you. I hope all is well with you and your
business.
The telephone marketing that you did for us 2 years ago is still bringing
lots of business today. The qualified leads that your staff obtained were
incredible. Every person that we contacted after the telephone soliciting
wanted a price from us. Our closing ratio was better then 40% on the first
run through the list and it generated us lots of premium $$$ which works
back to additional commission. All in all I would say that test that we did
in London was a huge success and I would like to investigate the commercial
and group marketing in the near future.
Best regards,
Mark Steer
Swisslog Healthcare Solutions Denver ColoradoDavid -
I can't tell you how pleased we are with Susan and her group of callers. It is a night and day difference. Thanks for being attentive to our needs.
Merry Christmas and Happy New Year!
Ben Hinnen
Director, ADMS Business Unit
Automated Drug Management Systems
Swisslog Healthcare Solutions
The Heestand Company Portland Oregon Group Benefits & 401 K AdvisorsI have referred David Rankine, owner of Professional Prospecting Systems, to you. I told him to use my name to make the introduction. The reason I'm
having him call is twofold: 1) his firm has resumed telemarketing for me as
of March and they are doing a fabulous job, so other member firms might
benefit from a relationship with them. 2) He has an idea that would work
better if done by the firm than by me. He'll explain but it has merit for
consideration.
Thanks in advance for taking his call.
Bill Heestand
The Heestand Company
The Kairos Group Annapolis Maryland Financial AdvisorsThis is the best marketing program our company has found. We are targeting business owners for compensation strategies. The combination of emailing high quality articles and following up with telemarketing calls to prospects who have opened the emails, works.
David Brock
The Kairos Group
TriCore Robbinsville New Jersey Benefits, Payroll & HRDavid - As you know, our initial telemarketing campaign, which was a trial for PPS, stretched into three. Results from the first campaign exceeded our expectations, and the subsequent campaigns have been even better. Our sales reps, who were very skeptical of outsourced telemarketing, are all firm converts. Our New Jersey rep closed five new accounts in two weeks! In our business, one new account per month is pretty good. As long as we can continue to generate prospect lists, your folks will be doing the dialing. I have never worked with a more professional and attentive project manager than your Debra Davies.
Wayne Lynn
Executive Director
TriCore
TSS Photography National School Photo Franchise Duluth GeorgiaGood afternoon everyone,
Things are just truckin' along over here in Growth Fund land. The dialers at the call center continue to set appointments daily and I'm sure our GF Zs continue to go on the appointments and make the indicated follow ups.
Some good news....
As of today, we have 15 signed accounts with a total of approximately 3,110 heads! The best part about this is that it tops what we have ever generated from the call center; having pulled 10 signed accounts last Fall and 8 last Spring. And, we still have over 1400 calls left to go! That's 1400 more opportunities for appointments and sign-ons! Keep 'em coming call center!
Some more good news...
One of our newest GF additions, Rob and Cathy McCrea have been set four appointments just in the last week and several phone follow ups! Newbie, Saundra Banning, has also gotten an appointment and a number of follow ups. NC team, Crystal Horne & Ashley Barlowe, have had quite a few appointments their way, along with Vic and Dot Thomas in TX. Did I mention Bob Robinson, Tracy Gonzalez, Becky Arledge, Tim Reason, and Christine Gay have all also been set appointments by the call center just this past week? That would be 16 face-to-face appointments in just one week! Wow, way to go callers!!
So far, there has been a total of 80 appointments set and almost 600 Phone and Mail Follow Ups together! That is truly outstanding!
Thanks to the Zs for getting us good lists and thanks to the dialers who are doing an exceptional job calling them.
No bad news....
Happy Monday,
Sahil
PS - You can find the Status Report to see where things are at with these calls in the Sales section of the Resource Library under Growth Fund at anytime! Spread the word!
Sahil Jabbehdari - Sales Admin. Asst.
TSS Photography
University of Tennessee Knoxville, Tennessee Market ResearchDavid,
Karen Welsh has been outstanding! She is very responsive and flexible to my requests. Salesforce.com is a great tool as well.
PPS is very responsive and flexible! PPS provides excellent and
quality service! I would highly recommend PPS!
Thanks,
Brian S. Fugate
University of Tennessee
Marketing & Logistics
Vision Brokerage Farmingdale, NJ Full service Medical InsuranceDavid,
I apologize for not getting back sooner but you guys are starting to
keep us very busy. I am very happy with the overall response so far
from the calling that Wendy and Pat have been doing. Debra is also
very good at keeping in touch with us to make sure that things are
going well. We will certainly be continuing our calling and please
invoice us for the same amount of calling that you have been doing to
this point on a weekly basis.
Thanks
Mike Maguire
Vision Brokerage
William Charles Printing Plainview New York Printing, Displays, Mailing & FulfillmentProfessional Prospecting doesnt waste our time with poor leads. All of the prospects given to us are quality, confirmed leads that have led to some very profitable accounts.
Chris Pellegrini
Sales Manager
WXXV FOX 25 TV Gulfport, MSDear Mr. Rankine,
We recently completed a project with your company and would like you to
know that Debra Davies and her staff were phenominal! Debra anticipated
every question and provided all the information we would need before we
even knew what to ask for. Thanks to their hard work - our campaign was a
success and we will definitely use your services in the future.
Thanks so much!
Deidre Pyron
Promotions Coordinator
WXXV FOX 25 TV
Zuma Fun Centers Aliso Viejo California Amusement ParksDavid, Debra and Lisa,
First of all, let me commend your entire operation for the professional
services we have received from start of project to now. We have learned a tremendous amount and would like to discuss continuing using your services. Please call me on Friday morning between 9 and 10AM so we can talk about next steps, etc.
Thank you,
Ken Kobane
Director of Business Development
Zuma Fun Centers
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